A few years ago I was going through a messy divorce when my now ex husband changed all...

GetHuman3314210's Recover Hacked Account issue with Facebook from July 2019

Help with my Facebook issue
Before contacting them, items GetHuman3314210 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3314210's own words
A few years ago I was going through a messy divorce when my now ex husband changed all my passwords to my email accounts, Instagram, phone, and Facebook, ect..*I've tried very very many times to recover it and get back into it. I have a game that I played for a very long time and spent thousands of dollars on. It is Farmville and like I said, I spent a lot of money on that game, mainly through Farmville cards that I purchased at my local Wal-Mart in Beeville Tx. At the time. I have a new Facebook now and my Facebook is clearly the same person. If someone would just look in my profile you'll see that I have the same email address in my new one that I was using in my old one. KATHYMCLIFTON*****@***.com is the Facebook I have been hacked on, and KATHYMCLIFTON*@GMAIL.COM IS MY CURRENT FACEBOOK. I AM NOT USING EITHER OF THOSE EMAILS THOUGH. I am at *****@***.com*Can someone please help me, I can not get Facebook to help me what so ever. Thank you, Kathy Clifton

GetHuman3314210 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman3314210
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 574843 others
0 customers following this

Timeline

GetHuman3314210 started working on this issue
Jul 26th, 2019 10:47am
GetHuman3314210 shared this issue with others over email
Jul 26th, 2019 10:48am
GetHuman3314210 indicated the issue is not fixed yet.
Jul 27th, 2019 1:03am
GetHuman3314210 indicated the issue is not fixed yet.
Jul 28th, 2019 10:58am
GetHuman3314210 indicated the issue is not fixed yet.
Jul 28th, 2019 10:59am

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