I am managing an artist named "Quinn Karter" we have recently done a name change from h...

GetHuman3313895's Problem With a Page issue with Facebook from July 2019

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The issue in GetHuman3313895's own words
I am managing an artist named "Quinn Karter" we have recently done a name change from her old artist name but it has been inputed wrong as "quinnkartermusic". We have tried ** times to change it from "quinnkartermusic" to "Quinn Karter" yet keep getting an automated msg saying the request has been denied which doesn't make sense when you read the guidelines for name changes. Obviously the artist is called "Quinn Karter" and all her other social media platforms we have been able to properly launch. This just makes it look messy. We have appealed a number of times and attached screen shots of posts which state a new name an announcing the new project "Quinn Karter" yet we never get a proper reply from a human and fb seems to keep closing the cases.

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Problem With a Page issue
Reported by GetHuman3313895
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 574729 others
0 customers following this

Timeline

GetHuman3313895 started working on this issue
Jul 26th, 2019 8:36am
GetHuman3313895 indicated the issue is not fixed yet.
Jul 26th, 2019 9:57pm