My facebook ads manager was disabled and I have no clue as to why. I sent a message to...

GetHuman-bellazea's Recover Disabled Account issue with Facebook from July 2019

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Before contacting them, items GetHuman-bellazea may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-bellazea's own words
My facebook ads manager was disabled and I have no clue as to why. I sent a message to support and all they said it was a billing issue and after further review they can't move forward. I haven't used facebook ads in months. The last time I did I was given $* to use towards ads. I was charged $** and disputed it. I had no idea at the time how facebook ads worked. I have worked very hard on my new ecommerce company. I desperately would please like my account reactivated so I can advertise my store (www.bellazeal.com) I don't feel its right to disable it and I don't even know the reason. I updated my card info and I understand how it all works now. I have studied for months and been to multiple classes. Im a single mom and really need this to make my company successful. Please, I beg you to give me a chance and reinstate my account. I would greatly appreciate it. Im a RN and very responsible. I do pay my bills, so again I don't want facebook worried that I wont pay. Thanks again.

GetHuman-bellazea did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-bellazea
Jul 25th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 573821 others
0 customers following this

Timeline

GetHuman-bellazea started working on this issue
Jul 25th, 2019 5:21pm