Hi... From 'Mo Kahani Team'. Our website 'mo kahani'(in english means 'my story') is a...

GetHuman3354475's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3354475's own words
Hi... From 'Mo Kahani Team'. Our website 'mo kahani'(in english means 'my story') is a liretature promotion website. We promote Indian local languages like 'odia language'. We after consent of writers publish their articles. So there is no question of violating copyright. We use facebook to promote literature and reach millions. We are on a mission to save dying Indian languages. We never tried to abuse or did something offensive or something that will hurt others. We respect facebooks 'standards of community' and we are really happy to see that facebook is working hard to bring authenticity and faith back on its platform. As facebook is used by millions it is a good platform for us to promote literature. So we need your help. Our website domain is http:**www.mokahani.in and another one is http:**www.mokahani.club. Whenever we are trying to promote our our website and it's content on facebook it is being blocked and a message is showing that 'our website is doing something against facebook community standards'. Please allow me to say that it is unfortunate. We are ready for any kind of investigation. You can check our website and contact us too. Our e-mail address is *****@***.com'. We have registered both domains in our facebook business account also. So please check it. And help us with this great cause we are working on. It will be very much helpful if you resolve this problem for us. Thank you. From 'Mo Kahani Team'.

GetHuman3354475 did not yet indicate what Facebook should do to make this right.

How GetHuman3354475 fixed the problem
I tried reporting on the 'facebook debugger(https:**developers.facebook.com*tools*debug*)' platform and it got solved. Thanks to Facebook for support.
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Facebook

Recover Disabled Account issue
Reported by GetHuman3354475
Aug 2nd, 2019 - 3 years ago
Fixed
GetHuman3354475 shared how to fix
Seen by 7 customers so far
Similar issue to 586799 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3354475 started working on this issue
Aug 2nd, 2019 7:35am
GetHuman3354475 shared this issue with others over email
Aug 2nd, 2019 7:36am
GetHuman3354475 indicated the issue is not fixed yet.
Aug 2nd, 2019 7:38am
GetHuman3354475 indicated the issue is not fixed yet.
Aug 2nd, 2019 7:38am
GetHuman3354475 indicated the issue is not fixed yet.
Aug 2nd, 2019 7:38am
GetHuman3354475 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 11:54am
GetHuman3354475 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 12:00pm

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