I have my own business, and I have a business page on Facebook. A client’s hair I fixed...

GetHuman-demhaz's customer service issue with Facebook from July 2019

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The issue in GetHuman-demhaz's own words
I have my own business, and I have a business page on Facebook. A client’s hair I fixed because she wasn’t looking doing the right aftercare had to come back to me so I could fix the problem she caused, but I made a human error and forgot to trim her ends before she left long story short,*I said numerous of times I’d like to rectify the issue and apologised, I’ve been on the phone to trading standards and they can’t believe the way this family has acted.. I’ve had verbal abuse down the phone, numerous messages, my partner and I have had abuse and beenthreatened and in the street, I’ve had to get the police involved and a solicitor. The police have gave them a warning and to stay away from me, but they have now put a review on my Business Page slandering me. **I’ve tried reporting it and it’s still their. I’ve never had any problems in the whole * years I’ve had my business. As it’s a police matter I want it taken down off Facebook.

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Facebook

Customer service issue
Reported by GetHuman-demhaz
Jul 16th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 559082 others
0 customers following this

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GetHuman-demhaz started working on this issue
Jul 16th, 2019 7:56am