Facebook Customer Service Issues

Archive 690

The following are issues that customers reported to GetHuman about Facebook customer service, archive #690. It includes a selection of 20 issue(s) reported July 9, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, my friend recently joined Ann Summers, and she's facing issues creating a private Facebook group for her business due to "suspicious activity" flags. Despite many Ann Summers pages on Facebook, she can't seem to create the group. She attempted to create new Facebook accounts, but each time she faces a block from Facebook. It's frustrating because she invested in joining Ann Summers but can't start making money without the Facebook group. If someone could assist us promptly, it would be greatly appreciated. Thank you.
Reported by GetHuman3217771 on मंगलवार, ९ जुलाई २०१९, दोपहर १०:४१ बजे
I signed up for Facebook using my email. I was requested to upload a profile picture. I opted to use a picture of a car that I fancy instead of my own photo. Unfortunately, my account got disabled as using anything other than a personal photo violates Facebook's policy. I was unaware of this rule. I intend to restore my account and will comply by uploading a proper personal profile picture this time.
Reported by GetHuman3217854 on मंगलवार, ९ जुलाई २०१९, दोपहर ११:१५ बजे
My Facebook account seems to be temporarily locked because someone logged in near Dallas, TX while I was asleep. I have never visited Dallas, so it wasn't me. I've reset my password multiple times, but I'm still unable to access my account. Every time I try to resolve it, I get a message saying that the feature is not working and to try again later. I need assistance to regain access. Thank you.
Reported by GetHuman3217858 on मंगलवार, ९ जुलाई २०१९, दोपहर ११:१८ बजे
My account was blocked two weeks ago by Facebook. The Facebook team requested documents with my name and photo, or name and birthdate attached. I submitted my documents, but they have not responded to them. I sent my birth certificate and a copy of my bank book, but they still haven't replied. My account name is Fay A Za Fathi, and my email is [redacted] It is crucial for me to recover my account. I hope for a positive resolution. Thank you.
Reported by GetHuman-queenpri on मंगलवार, ९ जुलाई २०१९, दोपहर ११:३० बजे
I posted ads for my Staffordshire puppies in groups specifically for dog advertising, yet I was reported for violating the rules. Despite the groups being for selling dogs like Staffies, I was banned from the Marketplace even though I did not post the ads there myself. I have been unjustly banned from Facebook for not personally listing my ads on the Marketplace. For two months, my ads have appeared on the Marketplace without my participation, leading to my current ban from posting or engaging on Facebook. I believe this situation is unfair. - Hester Grobler Greyling.
Reported by GetHuman-hestergr on मंगलवार, ९ जुलाई २०१९, दोपहर ११:४० बजे
Hello, my name is Usman Meher. My date of birth is 01/01/[redacted]. Last month, someone reported me for pretending to be someone else. However, I swear that I am the owner of this account, and I have used all my real information. I have sent my real ID card to the Facebook team, but they have not responded to me. I have tried many times, but they are still not responding. Please help me unlock my account. I have been using my account for the last four years, and I have never done anything wrong on Facebook. Thank you, Facebook team. - UM
Reported by GetHuman3217924 on मंगलवार, ९ जुलाई २०१९, दोपहर ११:४१ बजे
I posted advertisements for my Staffordshire puppies in groups dedicated to dog sales. Despite following the group rules related to dog advertisements, my posts have been reported. Even though these groups explicitly allow dog sales, my ads were still flagged. Additionally, some of my ads have been reposted on Marketplace without my consent, resulting in a ban from Facebook for actions I did not commit. This situation has persisted for the past two months, leading to a blanket ban on posting or interacting on the platform. I feel unjustly treated in this matter.
Reported by GetHuman-hestergr on मंगलवार, ९ जुलाई २०१९, दोपहर ११:४२ बजे
Hello, I had an account on Facebook associated with this email address "[redacted]". My name is Husnain M. and my date of birth is September 6, [redacted]. I attempted to log in today, but my account has been disabled. I am trying to understand the reason for the disabling of my account. I kindly request your assistance in investigating this matter and potentially reactivating my account. Thank you. Regards, Husnain M. Email: [redacted] Date of birth: September 6, [redacted]
Reported by GetHuman-peerfara on मंगलवार, ९ जुलाई २०१९, दोपहर ११:५२ बजे
I purchased shoes from a vendor on Facebook and attempted to return them, only to be informed that I need to ship them back to China, at a cost exceeding the shoes themselves. Unfortunately, the vendor is now refusing to assist me further. I am concerned that Facebook allows such vendors to operate, potentially deceiving customers. The shoes I received do not match the descriptions provided and are of very poor quality. There are several listings for the same shoes under different names, all misrepresenting the product. I would appreciate assistance in resolving this issue and preventing other Facebook users from experiencing the same situation.
Reported by GetHuman3217958 on मंगलवार, ९ जुलाई २०१९, दोपहर ११:५३ बजे
I recently received notice that my account is being blocked for 7 days due to alleged sexual content or nudity in a Facebook post. I was not aware of any inappropriate content in my post and sincerely apologize if it has caused offense. I am willing to remove the post in question and kindly request a review of the block on my account. Please reconsider this decision and reach out to me promptly with an update. I am eager to resolve this issue.
Reported by GetHuman-allyfow on मंगलवार, ९ जुलाई २०१९, दोपहर ११:५७ बजे
Hi, I deactivated my Facebook account over a month ago, and people are still receiving notifications that I used their phone numbers to find them, even though I don't have Messenger or any intentions of using the platform. I want this to stop as I have no desire to be on Facebook anymore. Thank you.
Reported by GetHuman-jaemedel on मंगलवार, ९ जुलाई २०१९, दोपहर १२:०० बजे
Hello, my name is Kim D. I've had my original Facebook account for over 5 years without any issues until Saturday, July 6, [redacted]. Even though I was sure I was using the correct password, it kept showing incorrect. I contacted a number listed in the help center comments, and when I spoke to what was supposed to be customer service, they advised me to buy a $50 Google Play card, which didn't resolve my issue. They then asked me to buy another one, making me suspicious of being scammed. Feeling upset for spending money I couldn't afford, I stopped engaging with them. I created a new page, but now I'm having trouble logging in after just 2 days. As a licensed hair stylist, I use my page to promote my business and share photos of my work, events, and family.
Reported by GetHuman3217974 on मंगलवार, ९ जुलाई २०१९, दोपहर १२:०० बजे
I recently received notification that I am facing a 7-day block due to alleged sexual content or nudity in a Facebook post. I was unaware of any inappropriate content in my post and do not see any. If my post caused offense, I sincerely apologize and will promptly delete it. I kindly request a review of the block and would appreciate a prompt response. Thank you for addressing this matter promptly.
Reported by GetHuman-allyfow on मंगलवार, ९ जुलाई २०१९, दोपहर १२:०२ बजे
Hello, I previously had an account on Facebook associated with the email address "[redacted]" My name is Ali Khushk, and my date of birth is July 12, [redacted]. Recently, when I attempted to log in to my account, I discovered it had been disabled. I am seeking clarification on the reason behind this action and respectfully ask for assistance in reactivating my account. Thank you for your attention to this matter. Best regards, Ali Khushk Email: [redacted] Date of Birth: July 12, [redacted]
Reported by GetHuman3218041 on मंगलवार, ९ जुलाई २०१९, दोपहर १२:१७ बजे
Hello, I am reaching out regarding my Facebook account linked to the following email address: [redacted] My name is Shahzad Ali Khushk, and my date of birth is June 12, [redacted]. Today, when I attempted to log in, I discovered that my account has been disabled. I am looking to understand why this action was taken and request assistance in reactivating my account. Thank you for your attention to this matter. Best regards, Shahzad Ali Khushk Email: [redacted] Date of birth: June 12, [redacted]
Reported by GetHuman-alijansp on मंगलवार, ९ जुलाई २०१९, दोपहर १२:२० बजे
Hello, I previously had an account on Facebook linked to the email address [redacted] My name is Sumbish Husnain, and my date of birth is 11 April [redacted]. Today, I attempted to log in to my account but found that it has been disabled. I am reaching out to understand the reason behind this action and to request reactivation of my account. Thank you for your attention to this matter. Best regards, Sumbish Husnain Email: [redacted] Date of birth: 11 April [redacted]
Reported by GetHuman-sumbishh on मंगलवार, ९ जुलाई २०१९, दोपहर १२:२१ बजे
Hello, I previously had a Facebook account linked to my email address "[redacted]" My name is Husnain Ahmed, and my date of birth is September 6th, [redacted]. Today, I attempted to log in to my account but discovered that it had been disabled. I am seeking clarification on the reason behind this action and would like to request the reactivation of my account. Thank you for your attention to this matter. Regards, Husnain Ahmed Email: [redacted] Date of birth: September 6th, [redacted]
Reported by GetHuman3218075 on मंगलवार, ९ जुलाई २०१९, दोपहर १२:२६ बजे
Hello, I previously had an account on Facebook associated with the email address "[redacted]". My name is Husnain Memon, and my date of birth is September 6, [redacted]. Today, I attempted to log into my account but found it disabled. I am curious about the reason for this and would appreciate it if you could follow up with me regarding reactivating my account. Thank you, Husnain Memon Email: [redacted] Date of birth: September 6, [redacted]
Reported by GetHuman3218088 on मंगलवार, ९ जुलाई २०१९, दोपहर १२:२९ बजे
Hello, I had an account on Facebook associated with the email address "[redacted]" My name is Kalyan Kalyan, and my date of birth is December 8, [redacted]. Today, I tried to log in, but my account is disabled. I am trying to find out the reason for this and would like your assistance in reactivating my account. Thank you, Kalyan Kalyan Email: [redacted] Date of birth: December 8, [redacted]
Reported by GetHuman3218113 on मंगलवार, ९ जुलाई २०१९, दोपहर १२:३६ बजे
Hello, I'm Husnain M. and I'm reaching out about my Facebook account linked to the email address [redacted] I tried to log in today but found it disabled. I'm unsure of the reason behind this and would appreciate your assistance in reactivating it. Thank you for looking into this matter. Regards, Husnain M. Email: [redacted] Date of Birth: 6 September [redacted]
Reported by GetHuman3218126 on मंगलवार, ९ जुलाई २०१९, दोपहर १२:३८ बजे

Help me with my Facebook issue

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