My facebook account was hacked and to completely recover it facebook is asking about th...

GetHuman3217239's Recover Hacked Account issue with Facebook from July 2019

Help with my Facebook issue
First: share to improve GetHuman3217239's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3217239 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3217239's own words
My facebook account was hacked and to completely recover it facebook is asking about the *rd party authentication code where I have no longer access since I was logged out from the device that i am using with my facebook.

GetHuman3217239 did not yet indicate what Facebook should do to make this right.

How GetHuman3217239 fixed the problem

We are waiting for GetHuman3217239 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman3217239
Jul 9th, 2019 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 550015 others
0 customers following this

Timeline

GetHuman3217239 started working on this issue
Jul 9th, 2019 6:43am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies