I was downloading photos on my facebook account. Then my boyfriend send me message on m...

GetHuman-alysoncl's Problem With a Page issue with Facebook from July 2019

Help with my Facebook issue
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The issue in GetHuman-alysoncl's own words
I was downloading photos on my facebook account. Then my boyfriend send me message on my messenger, at first i was able to answer then all of a sudden it just disappear and now i cannot open it. It keep asking me to reset the password but i’m entering the right password, keep telling me wrong password. It even ask me to enter my phone number where they will send me the code but keep telling not a valid phone number , but its really my phone number.*Now we cannot send messages my boyfriend and me, and can’t open my facebook. It’s only me and my boyfriend on that facebook accoun, i have no other friends because we it to be exclusive just dor the two of us. I keep our pictures and videos on that facebook that only the two of us can access and see. Please*Help me with issue. Thanks.

GetHuman-alysoncl did not yet indicate what Facebook should do to make this right.

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Problem With a Page issue
Reported by GetHuman-alysoncl
Jul 6th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 546411 others
0 customers following this

Timeline

GetHuman-alysoncl started working on this issue
Jul 6th, 2019 3:35am

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