HELP UNLOCK MY FACEBOOK**Dear Facebook Team,**I'm Hu*nh Ph* Th*nh, a ** years old univ...

GetHuman-hpthinh's Recover Disabled Account issue with Facebook from July 2019

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If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-hpthinh's own words
HELP UNLOCK MY FACEBOOK**Dear Facebook Team,**I'm Hu*nh Ph* Th*nh, a ** years old university lecturer in Vietnam. I'm the owner of FB account Huynh Phu Thinh. This account was created in **** and has been and named "Huynh Phu Thinh" since ****. Huynh Phu Thinh is my real name in ID Card, and the account's avatar is my real picture (you can compare with my photo on ID Card). I've verified my account with my email (*****@***.com) and my phone number (***.*********).**Currently, my account has thousands of posts, pictures and friends. I has used my account for contacting friends in academia and teaching many classes in An Giang University (you can see many groups that I am admin: Business Strategy, Business Plan...). I've never posted any posts or pictures that violated community standards.**Last Friday, someone created a fake account, named it "Ph* Th*nh" and stealed my avatar to cheat my friends. My friends and I has reported that fake account to Facebook. But Facebook had a big mistake to lock my authentic FB account. I've given you my Driver's License photo and ID Card photos, but my account is still blocked. Please review my case and unlock my account as soon as possible so that I can use my account for my work. Thank you!**P*S: Here is the link to my account: https:**www.facebook.com*login*device-based*regular*login*?login*attempt**&next*https%*A%*F%*Fwww.facebook.com%*F&lwv****&lwc**********FB name: Huynh Phu Thinh*FB account: *****@***.com*Phone number: ***.**********DOB: ************Thanks for your help!

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Facebook

Recover Disabled Account issue
Reported by GetHuman-hpthinh
Jul 2nd, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 541720 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-hpthinh started working on this issue
Jul 2nd, 2019 4:31am
GetHuman-hpthinh indicated the issue is not fixed yet.
Jul 2nd, 2019 9:01am
GetHuman-hpthinh confirmed the issue is fixed. Hooray!
Jul 2nd, 2019 9:01am