Facebook Customer Service Issues

Dear Facebook, I am having difficulty accessing my account due to losing my phone's SIM card and not receiving the confirmation code. I am attaching my NRC card details from Myanmar for verification. My first name is Lian Sian Siam, last name Siam, and date of birth 22/01/[redacted]. Please compare this information with my Facebook account data. Information: - Facebook profile full name: Lian Sian Siam - Facebook profile last name: Siam - Facebook profile date of birth: 22/01/[redacted] - ID name: Lian Sian Siam - ID date of birth: 22/01/[redacted] - Location: Pyay, Myanmar I have attached my government ID card for reference. Kindly assist me in recovering my Facebook account. I appreciate your help. Thank you, Facebook team. May God bless you.

My Facebook account has been reported as fake due to a group of bullies I blocked on my Covet Page. My real name is CHOI IN SOOK, with the last name preceding the first. For over 10 years, this has been my account. My addition of "Covet" to the name is to reflect my gameplay association. Operating solely on my iPad Pro and iPhone X, I urge Facebook to maintain my account as it is genuinely me. Born in Busan, South Korea, adopted later in Seoul, I am 68 years old with a birthdate of 3-8-[redacted]. As a Korean War Orphan of the first wave, I face ongoing harassment from certain individuals, documented by a screenshot of today's post. My primary concern is preserving my Covet account, vital for my level 74 gameplay, where I invest $[redacted] annually over 6 years. Please understand the importance of this account to me and help resolve this issue promptly. Thank you for your attention.

Hello, In [redacted], we established a new football club, ND.FC Postojna (Slovenia). We decided to create a Facebook page but preferred not to use our personal profiles. We created a profile named Matjaž Stavar Blaško with Precedent Matjaž Čelhar, Secretary Robert Stavar, and Accountant Rajko Blaško. Unfortunately, our account was blocked. I have provided evidence of our club establishment and personal ID. Could you please unblock our account? The account information is [redacted] with the password: nd123postojna. We want to manage the FC Postojna site through the Matjaž Stavar Blaško account to ensure smooth transitions in management in the future. We apologize for any language errors. Thank you for your assistance. Best regards, R. Stavar

While reviewing my Facebook privacy settings, I noticed my account was logged in on both my phone and in Oklahoma, indicating potential hacking. I attempted to change my password but couldn't recall it. Upon trying to retrieve it via my phone number, a code was supposedly sent, but I never received it, suggesting the hacker tampered with my account details. I need help regaining access to my account, removing the hacker, and securing my privacy. Thank you.

Hello GetHuman, I am reaching out about an issue I encountered this morning while trying to sign in to my Instagram account (@WestLdn1). I keep getting an error message that reads, "Sorry, there was a problem with your request." I am unsure why I am facing this login problem. When I attempt to use the "Get Help Signing In" option, my email address is not recognized. I maintain a Community page for Hounslow in West London with over 10k followers. My goal on Instagram is to showcase the positive aspects of our town. Despite media reports portraying Hounslow negatively, my aim is to highlight its strengths. The inability to access my account this morning has left me feeling disappointed. Instagram is a significant part of my life, and I enjoy sharing content with my followers. I kindly request your assistance in resolving this login issue so I can regain access. Thank you for your help, and I am eager to hear back, Sarb Virdi

I am having trouble setting up Messenger on my new iPhone linked to Facebook. When I try to verify my account, the security check fails despite using codes provided by three contacts. The error message claims the text I entered did not match. I need to access my Facebook account to remove unwanted friends before using Messenger. Additionally, in the past four days, I have received texts from contacts and friends saying they sent me photos, even though they never reached out. This situation is concerning. I have contacted GetHuman but received unhelpful generic emails. I am reluctant to provide my ID to a platform with poor customer service. I need to resolve this issue or consider deleting my account and starting over.

I recently sold a Craftsman riding mower to a buyer who now seems unsatisfied with their purchase. I had been transparent about the battery and safety switch not functioning and the buyer had agreed on those terms since they wanted the tractor for parts to repair their own similar model. However, after only two days, the buyer complained that the tractor had a cracked frame, which I know was not the case. I had used the tractor myself just the day before, mowing without any issues or signs of a cracked frame. It seems like the buyer might have misjudged the condition of the item, especially considering they were specifically looking for an intact frame to replace their damaged one. The buyer's sudden actions, including reporting me on Facebook and putting my account under review, have left me in a difficult situation. I believe it's unfair for my account to be restricted without giving me the opportunity to explain my side of the story. I've been a seller for four years and have never encountered such an issue before. I am hopeful for a fair resolution and any assistance in addressing this matter would be greatly appreciated.

Hello, I'm Wesley Edwards and I recently started running a small ad campaign for my page "Wesley Edwards Art." I've encountered an issue where the promoted posts linked to my Instagram account are also being promoted on Facebook, causing me to be charged more than my set budget on Instagram. I was charged $35 for some ads without realizing it, but I managed to turn them off. I was not aware the ads would continuously renew, charging me for multiple ads at once. This practice seems misleading to me, and I would like a refund as this was not what I expected. Any assistance in resolving this would be greatly appreciated. Thank you.

I am having trouble accessing my original Facebook account, which features photos of me with my family. I have encountered issues with remembering passwords and linking the account with my current contact number. Another account named Deonde Dee seems to be linked to my phone number, which I suspect is fake and not related to me. My previous email was [redacted], but currently, I am using [redacted] I believe someone might have created fake accounts in my name. I am willing to provide identification to regain access to my original account and ensure duplicate accounts are removed.

I am a subscriber of "Cooked Whanau Korero" with Nicola Nix Adams. As of two days ago, Nicola is unable to do any live videos on her page. I am not only a supporter, but also her aunt, and I feel she is being unfairly judged by Facebook. I am concerned that she is unable to share her daily activities, favorite places, budgeting tips, and more with me and her other followers. I fear her Facebook subscription may be in jeopardy despite her fulfilling her responsibilities. I would appreciate it if someone could review this decision promptly so that I can enjoy her live videos again. Thank you.

I need help with my Instagram accounts. I made a mistake by enabling two-factor authentication (2FA) and got locked out after changing my phone. I forgot about the authentication app Duo Mobile and can't receive the code to log back into my main account, Brynn.UH. I tried deleting Duo Mobile to fix it, but now I'm completely locked out. I know it's a 3rd party app, but if there's any way to remove 2FA and regain access, I'd appreciate it. I have all other info about the account. On a smaller note, I'm also locked out of my art account, Oatstar (previously Silverstar.on.AND). I know the password but can't access it because the old email is unavailable, and there's no phone number linked. If providing more details will help restore these accounts, I'm willing to share anything needed.

I was deceived through Facebook and Messenger. Initially, I believed I was chatting with a friend via Messenger until I discovered her account was hacked. She mentioned a grant opportunity during our talks and provided me with contact details. Assuming it was my friend, I trusted her and spoke with Frank Lawrence at [redacted]. To apply for the grant, I paid a $2,[redacted].00 application fee using my credit card to purchase gift cards from Safeway and Walgreens as instructed. Additional fees arose, and I continued paying via gift cards, totaling $4,[redacted].00. Eventually, I realized it was a scam and contacted my friend via text only to discover she was not involved. Frank's email is [redacted], and I have reported this incident to Maui County Police, FBI Internet Crime Division, Federal Trade Commission, and Apple. Despite my efforts, contacting Facebook directly was unsuccessful, leading me to seek help through your platform.

There is a concerning situation with my ex-husband's girlfriend in Lubbock, Texas posting pictures of my kids on her Facebook account claiming them as her own when she does not have any children. Despite my numerous reports, the posts remain. She has also reportedly been involved in some dangerous activities, leading to threats against her. I urgently request the removal of all posts and images of my kids from her Facebook to prevent any potential harm or confusion. If no action is taken, I will be forced to pursue legal action.

I'm currently facing an issue with my Facebook account. It is linked to my Yahoo account and I recently tried to create a new account as suggested online. However, the new account I created is now under review, and Facebook is requesting me to verify my identity. I find it confusing why this verification was not required for my original account. I uploaded a picture of my driver's license for verification. My original Facebook account, created through an old Yahoo account, displays a picture of me in a green t-shirt sitting down with a chocolate salad background. I also attempted to upload pictures of my friend Beverly Lange MacDowell and another one where I am wearing a white dress with black circles, standing on a balcony at The Sheraton Hotel with upside-down wine glasses' lights in the background. I would greatly prefer to keep my original account if possible.

This morning, I encountered an issue logging into Facebook. Initially, I received a message about unusual activity and had to verify my identity with a text code. After accessing my account briefly, I closed the browser. However, upon trying to log in again later, I was asked to upload a picture of myself. Despite attempts with various photos, only one was accepted, confirming I could access my account. Unfortunately, I was redirected back to the login screen. Now, every time I try to log in, I am told there is a delay due to Facebook reviewing my picture. Despite waiting all day, the problem persists. Any advice would be appreciated.

Hello Facebook Support, I am having trouble logging into my account due to the loss of my phone's SIM card. Consequently, I am unable to receive the confirmation code needed to access my Facebook account. To verify my identity, I am providing my NRC card information from Myanmar. The details on my card are as follows: first name - Lian Sian Siam, last name - Siam, date of birth - 22/Jan/[redacted]. I kindly request assistance in comparing the information on my NRC card with my Facebook account data. My Facebook profile includes the name Lian Sian Siam, last name Siam, and date of birth 22/Jan/[redacted], which match my NRC card details. I am based in Pyay, Myanmar. I have attached my government ID cards for reference to confirm my real name and date of birth. I appreciate your help in recovering my Facebook account, and I am hopeful for a positive resolution. Thank you, Lian Sian Siam

Subject: Assistance Needed to Recover Facebook Account Hello, I am Kyle Andrew P. Tan from Imus, Cavite, Philippines. I have owned the Facebook account linked to [redacted] for 7 years. I am reaching out for assistance in recovering my account because someone unauthorized has been accessing it. I am facing difficulty in recovering it as the hacker removed my mobile number and my girlfriend's number, both associated with my account. The only potential recovery option left is the email address linked to the account. Unfortunately, I have forgotten the password for that email and I am unable to reset it as the mobile number linked to my Yahoo email was lost with a phone 5 years ago. I am hopeful for your support in regaining access to my Facebook account. Your help is greatly appreciated. Warm regards, Kyle Andrew P. Tan

On Tuesday, June 25th, [redacted], I started getting emails from Facebook about a post on a fandom page I managed that was reported for infringement. My personal profile was restricted until June 28th, [redacted], due to the issue. I decided to delete the page on Wednesday, June 26th, [redacted]. However, on June 28th, [redacted], Facebook disabled my account, claiming I had previously violated their policies. This was the first time I was informed of any policy breach. I have valuable photos and videos on my account, and my family is overseas, so I need access to my profile. I have removed the problematic page and want my account reinstated. Can anyone assist me with this matter?

Hello, I am Adina Ioana A. from Romania. I am facing an issue with my Facebook account. I believe I have been unfairly treated and discriminated against. I have always used the name "Clivia Enthusiast" on my account, reflecting my passion for plants and nature. Although my real name is Adina, Facebook suddenly blocked my account without any warning. Despite submitting a certificate with my real name, I have not been able to regain access. This has caused my friends to think I blocked them, and I have lost access to all my information. I feel I should have been given a chance to rectify the situation before being blocked, as I am genuine and not fake. I feel targeted unfairly, especially when other questionable accounts exist without scrutiny. I kindly seek assistance in proving my authenticity and restoring my account.

I have been using my Facebook account for 15 years without any issues. My account is ([redacted]). A few years ago, I created a Facebook page for watches, but I received a warning to delete the post on the page, which I did. Unfortunately, I forgot to delete the entire page, even though I am no longer using it. Facebook disabled my account because of this, and I have many cherished memories and irreplaceable photos of lost loved ones on there. If my account is reactivated, I promise to delete the page in question. I cannot create a new account as all my important information is on my current account, (madhulika upadhyay tattooer). The page in question is three years old, and Facebook should have warned me before disabling it. Please, for the love of God, reactivate my account. I will remove any content that violates Facebook's policies. I am in desperate need as I have lost precious memories, including baby pictures that are only saved on Facebook. Your help would mean everything to me.