Hi GetHuman,**I'm emailing today to report a signing in issue that I experienced this m...

GetHuman3164408's Recover Disabled Account issue with Facebook from June 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3164408 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3164408's own words
Hi GetHuman,**I'm emailing today to report a signing in issue that I experienced this morning. I am unable to sign in on my Instagram account (@WestLdn*) and it says, Error 'Sorry there was a problem with your request'. **I'm not sure, why I am unable to login, and when I press Get Help Signing in, my e-mail address is not recognized.**I am running a Community page for the town of Hounslow in West London. I have over **k followers and my purpose for Instagram is to show the good sides of our hometown. In the media, Hounslow is portrayed in such a bad light saying it has a lot of crime, its dirty and it was recently voted the worst place to live in London in a recent survey. **I'm really upset im not allowed to login this morning, as Instagram is my life and I love posting content for my followers. Can you please resolve this issues and help me to log back in please.***Thanks, and I look forward to hearing from you,**Sarb Virdi

GetHuman3164408 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3164408
Jun 28th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 538182 others
0 customers following this

Timeline

GetHuman3164408 started working on this issue
Jun 28th, 2019 9:00pm
GetHuman3164408 indicated the issue is not fixed yet.
Jun 29th, 2019 1:10am