hey guys as always i tried to log into my facebook account (*****@***.com ) but i was...

GetHuman-gdva's Recover Disabled Account issue with Facebook from June 2019

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Before contacting them, items GetHuman-gdva may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-gdva's own words
hey guys as always i tried to log into my facebook account (*****@***.com ) but i was surprised by CONFIRM YOUR IDENTITY but i cant access my mail cz its only saved in my broken phone which has been broken for * months now , you guys are my last hope and here s couple more info *last one i contacted was Rami Khamassi before that i think it was Adem H**m* or Ramy Ahmed you also can contact them they will confirm that i am the only one who uses the account cz the problem just appeared by it self i was logging with my new phone samsung galaxy grand prime plus and my pc win * , also this is my ip ***.**.***.*** location TUNISIA , KEF where i log most of the time , also there was a bug i guess cz in my phone i was asked to confirm identity from my other trusted device which is my pc ( the one i am using now to contact you guys ) but i couldnt , when i open my pc the same problem appears again and i have to confirm my account too in my laptop i will also put a photo of my identity card sorry its written in arabic but its the only thing i got that confirm the ownership my name is RAYEN AYARI land i only write RA YEN in my facebook*plz guys help me u are my last hope and thanks in advance

GetHuman-gdva did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-gdva
Jun 24th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 532684 others
0 customers following this

Timeline

GetHuman-gdva started working on this issue
Jun 24th, 2019 7:45pm