I was called by someone with this no ************** on the *th of june, **** in the eve...

GetHuman-muideena's Recover Hacked Account issue with Facebook from June 2019

Help with my Facebook issue
Before contacting them, items GetHuman-muideena may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-muideena's own words
I was called by someone with this no ************** on the *th of june, **** in the evening around *.** pm. The person told me he was a staff of facebook and facebook wanted to reward me with **** naira airtime for my birthday which would come up the next day, **********. He told me they need to confirm my account by sending a code to me which I should call for him when he called back. I got the code and he called back and I gave him the code which he promise I would get the airtime now after the confirmation. That was how my account was hacked and the person had been using my profile to defraud people. By the time I wanted to sign in to my account, my password was not taking and I had to reset it. By the time I have access to my facebook account, all my **** friends had reduced to *** and all my post had been deleted. I had deleted my account which i got notification that it would be permanently deleted by July * next month. I am still getting calls from people about the fraudulent activities of the guy on my account. Please help safe my name and my personality. My name on facebook is ayoola muideen alabi and my number is **************.

GetHuman-muideena did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-muideena
Jun 22nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 530039 others
0 customers following this

Timeline

GetHuman-muideena started working on this issue
Jun 22nd, 2019 9:06am
GetHuman-muideena shared this issue with friends on Facebook
Jun 22nd, 2019 2:42pm