Facebook Customer Service Issues

My account was disabled, and I believe it was unfairly done as I only post positive content like cooking, cleaning, and sharing photos of my beautiful hometown and family gatherings. Unfortunately, my previous account was also hacked, causing me to lose precious memories. I am struggling to stay in touch with my loved ones as each new account I create gets disabled. I am reaching out for assistance to recover my profiles ("Raymond Cardinal" and "Raymond Price Cardinal"). I hope to access my profiles to continue sharing my life experiences and reconnecting with my friends and family. Your help in restoring my accounts would be greatly appreciated. Thank you.

To Whom It May Concern: I'm writing to address my disabled ad account on Facebook. I strive to adhere to Facebook's terms and conditions, but I regret that this time I made an error. I apologize for using a graphic that apparently violated the Adult Content policy with suggestive positions, as it was one of my book covers. I am genuinely sorry for this oversight and understand the importance of complying with Facebook's policies. If my appeal is granted, I will make sure to be more cautious with my ad content in the future, particularly as I utilize Facebook as a key part of my marketing strategy as an author. After completing a Facebook course, I had plans to increase my ad spending in the coming months, and I am committed to ensuring that my ads align with the platform's guidelines moving forward. Thank you for reviewing my appeal. Best regards, Wendy V.

I haven't accessed my account in two days. I set up two-factor authentication on my Facebook to enhance security, but when I logged in via the new app two days ago, I didn't receive the login code on my mobile. Even after requesting it multiple times, I never got the code. Now, after two days, I'm still not receiving it, and the system says I've requested too many codes. I need assistance with this issue.

My Facebook and Instagram accounts have been hacked and I am unable to access them. Facebook informed me that my account has been disabled. Despite trying different ways and passwords, I still cannot log in. I rely on these accounts for work and other purposes, and I have not been able to use them for over 3/4 weeks. I have also received numerous missed calls from unknown and international numbers, likely scammers. I need this issue resolved urgently. I have reached out through emails to various Facebook support channels, but I have not received any response. I am frustrated with this situation and would appreciate assistance in regaining access to my Facebook and Instagram accounts.

I previously contacted Facebook about an issue with my account an hour ago. Both on Messenger and my Facebook account, I experienced time expiring errors, despite indicating I have a new phone number. My updated contact number is [redacted]; my old number was [redacted]. I mentioned this in my initial message to their help center. My current email is [redacted] I provided details about my friends' pictures and recent comments to help verify my identity, but I still can't recover my account. I requested a new 6-digit code be sent to my new phone number, [redacted], which was active since 5/16/19. Please send the code to assist in resolving this matter. Sincerely, Erma J. Conner Greyer, dated 6/20/19.

I have previously deactivated my Instagram account for short breaks from social media without issues. Recently, upon deactivating my account again, I received a message alleging a violation of Instagram's terms and providing options to download my old account information or to log out. I have always maintained a clean account without any inappropriate content. This issue arises as I transition from high school to college, causing concern about accessing my disabled account timely. I seek a resolution promptly to regain access before any complications arise.

Hello, my name is Lucas. English is not my first language, so I apologize for any mistakes. In [redacted], someone hacked my Facebook account after stealing my phone. In April [redacted], I managed to regain access with Facebook's help but forgot my password due to security concerns. Now, trying to reset it leads me to a page asking about email access, which I have. However, the options provided don't suit my situation. It's been almost 2 years without access to my account, and it's frustrating. Any assistance would be appreciated. Thank you. Account info: Email: [redacted] Displayed name: Jelly Margo

Hello Facebook, My name is Yemane Habte, and I have been a Facebook user for the past decade. I have thoroughly enjoyed utilizing the platform to stay connected with close friends and family. The ability to reconnect with lost loved ones has been a highlight of my 10 years on Facebook, and I greatly appreciate the opportunity to interact and learn new things daily. Recently, I encountered an issue where my account was disabled without any apparent reason. Despite my efforts to log in, I continue to receive a message informing me that my account has been disabled. I have always been a responsible user, ensuring that I use Facebook with care and respect. I kindly request that Facebook review my account and consider reinstating it. I urge you to review my timeline, as I have never used Facebook to offend or mistreat anyone. I sincerely hope that Facebook can address this matter promptly. Thank you in advance, Mr. Yemane Habte

Hello Facebook team, It appears that there might have been an error with your security system as my Facebook account was disabled suddenly without any valid reason. Despite uploading a clear picture of myself and using my real identity, my account was inexplicably disabled. This account is significant to me as it is an old one. I believe the details provided should be adequate to reactivate my account promptly. I appreciate your assistance in resolving this matter. Thank you.

I recently experienced an unauthorized attempt to access my Facebook account, resulting in being logged out and the password being changed. Unfortunately, I no longer have access to the email or phone number associated with the account. Despite numerous efforts to regain access by contacting Facebook support and providing my ID, I have been unable to recover my account, which I have had for 10 years and holds sentimental photos. I can provide detailed information such as email, various phone numbers, name changes, and past passwords to verify ownership, but I am continually facing obstacles in the process. Additionally, my attempts to create new accounts have been flagged as fraudulent. Any assistance in resolving this issue would be greatly appreciated.

I recently received a message from Facebook at 5:17 am on June 20, [redacted], stating that my account has been disabled due to impersonation reports. However, I am genuinely Julie Lichtenstein, the person I claimed to be when signing up on Facebook. I tried to submit my government CDIB card with my photo, name, and birthdate as proof. I intended to provide my birth certificate but could only upload one document. The case number is #[redacted][redacted], and I responded to the message at 8:42 on June 20, [redacted]. The message indicates the case is closed, and I am unsure if it means they will review my submission or deny me a chance to prove my identity. I am puzzled by how my account was disabled without allowing me to verify my real identity as Julie Lichtenstein. I believe I used the email [redacted] to open the account, but I now use [redacted] Looking forward to your response.

Two weeks ago, I attempted to create an account for my business on Instagram under the name "bi_kokorec" to run advertisements. However, I was unaware of Facebook's rules prohibiting the creation of secondary accounts or the use of non-real names. I registered the account with the email [redacted] and linked it to my Instagram profile using my personal phone number. Shortly after, I received a message stating that my account was under security review and inaccessible until the process concluded. Two days later, Facebook canceled the account. I require assistance with two issues: 1. I need to disconnect my Instagram account "bi_kokorec" from the deactivated Facebook account [redacted] and link it to my personal Facebook account to resume advertising for my business. 2. I am unable to access my personal Facebook account due to the linked phone number from the deactivated [redacted] account. I have been attempting to contact Facebook for a week without a response. Please respond to my email and provide guidance on resolving these issues that are impacting my business operations.

We have managed the Facebook page since [redacted] (facebook.com/cynewseu). We are a news portal agency covering news from Cyprus, Greece, and worldwide since [redacted]. As a significant Facebook advertiser, we have spent over [redacted],[redacted] euros on various ads accounts in the past eight years. Recently, our posts' reach experienced a significant decline, with notifications of community standards violations under the "Page Quality" tab. One of the posts flagged was about ELAM, a far-right party in Cyprus, and another featured members of Golden Dawn, a Greek far-right party, from [redacted]. We are reporters merely reporting on political events without supporting or endorsing the parties involved. We have used Facebook tools to locate and remove any posts that might violate community standards, particularly those mentioning ELAM and Golden Dawn. Despite our efforts, we have been unable to delete all photos from our Timeline folder, which has over [redacted],[redacted] photos since [redacted]. Our business heavily relies on our Facebook presence, and we have seen a 75% drop in website traffic since last week. We aim to resolve this issue while adhering to Facebook's community standards, even though we believe we have not intentionally violated any rules. If a fresh start with cleared previous posts is the solution, we are willing to discuss it to ensure the continuity of our media business via Facebook.

I received a notification on Monday about someone trying to access my account. I decided to change my password but got logged out. When I tried to log back in, it won't accept the new password. I can't recover the account as the linked email is deleted. Even when I try to update my contact information with my mobile number or new email address, it keeps redirecting me to the Facebook homepage without resolving the issue. I've attempted to recover my account multiple times without success. I would appreciate some assistance with this matter.

On my store, www.facebook.com/vouselleoficial, I encountered a heart-breaking issue while creating a collection manually involving a duplicate product set error that persists regardless of the name used. Despite Shopify's Technical Team working on a solution, the repeated 48-hour cycles to sync products have not resolved. It seems there may be a data management problem between Facebook and Shopify integration, possibly affecting my particular page. This has led me to attempt manual setup for collections. Your assistance would be greatly appreciated in resolving this situation promptly.

I have encountered an issue where my account has been locked due to allegedly violating community standards. I am concerned about the fairness of these regulations as it seems unjust to prohibit me from referencing a race by its correct name. I find it troubling that negative remarks about the U.S.A. are tolerated, while content related to Iran is allowed to include threats and offensive material on my feed without consequence. The imposed three-day block feels unjust and goes against my rights. I respectfully request no further posts related to any Middle Eastern countries on my timeline to avoid similar issues. I strongly believe in my freedom of speech, and I would like the block on my account to be removed promptly.

Hello FB Team, I would like to request the reactivation of my disabled account, pledging to abide by Facebook's community standards moving forward. Approximately 10-11 months ago, my original Facebook account linked to the email address [redacted] was disabled following a third-party report. Despite numerous attempts, I was unsuccessful in recovering it. Subsequently, I tried creating a new account using the email [redacted], which was also disabled by Facebook, leaving me puzzled about the reasons. Recently, I attempted to create a new account with the email [redacted], specifically for Facebook access, only to have it disabled as well. Just yesterday, I created yet another account with a fresh email address [redacted], dedicated solely for Facebook use, and unfortunately, it was disabled today. I am perplexed as to why my accounts are continuously disabled, preventing me from accessing Facebook. I am eager to continue using Facebook to connect with my friends, and I sincerely hope for a prompt resolution to this issue. Your assistance in resolving this matter would be greatly appreciated. Thank you. Best regards, Neha Jain

I am unable to access our Facebook account. There is a chance our account might have been hacked. Our user name and email account is [redacted] Every time we try to log in, we see a message prompting us to clear cookies. Even after changing the password successfully yesterday, the issue persists on both Mac and PC. Our advertising company is also facing the same problem. Upon receiving a notification from PayPal about a payment of $[redacted].37 to Facebook, we realized that our advertising firm did not authorize this payment (as they usually charge our AmEx card directly). We did not approve this charge, and we are now locked out of our Facebook account. We have tried to find solutions online, but all instructions require us to log in, which we are unable to do. We urgently need an alternative solution. Thank you for your assistance. Stephanie

I recently fell victim to an online job scam. The individual I was in contact with requested my Facebook login credentials for work-related purposes, which I provided. Unfortunately, he changed my password, locked me out, and started posting fraudulent content on my behalf to lure others into the scam. To regain access to my account, he demanded inappropriate photos, which I refused. I created a new account but have been unsuccessful in recovering my original one despite reaching out to the help center along with my friends. I fear that this scammer will target more individuals and perpetrate further fraudulent activities. I kindly request assistance in resolving this issue or, if not possible, permanently deactivating the compromised account. This situation has caused distress, and I hope it can be rectified soon.

Hello, my name is Cassandra Mae Holthenrichs, and I am 24 years old, born on May 9, [redacted]. I am having trouble accessing my Facebook and email accounts because my ex-boyfriend, Dennis Riorden, changed the passwords. Despite my attempts to contact him for the passwords, he claims he forgot them. My late mother, Tiffany Sloan, has messages on my Facebook account that I would like to retrieve. I would be grateful for any assistance in recovering my account. The email associated with my Facebook is [redacted] The initial password I used was 123nateholt, and the last one before the hack was badbitch999. Thank you for your help.