Hi**My name is Jeremy Rogers and I live in Ballarat, Victoria, Australia.**I have just...

GetHuman-rogersbs's customer service issue with Facebook from June 2019

Help with my Facebook issue
First: share to improve GetHuman-rogersbs's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rogersbs may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-rogersbs's own words
Hi**My name is Jeremy Rogers and I live in Ballarat, Victoria, Australia.**I have just changed phones and Facebook is asking me for my password. As I set this up about ** years ago I have forgotten this password. Facebook tells me it will send it to the email address I have provided. However the two email addresses I no longer have access to. These are:*******@***.com (when I lived in New Zealand) and *****@***.com(former employee). **My new email is: *****@***.com***Have tried to change my email address on Facebook but it keeps asking me for my password - I am going around in circles.***I would be very appreciative if you can help me.
GetHuman-rogersbs did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-rogersbs fixed the problem
We are waiting for GetHuman-rogersbs to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-rogersbs
Jun 13th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 518687 others
0 customers following this
GetHuman-rogersbs started working on this issue
Jun 13th 5:13am
GetHuman-rogersbs indicated the issue is not fixed yet.
Jun 13th 9:25am