Hi**My name is Jeremy Rogers and I live in Ballarat, Victoria, Australia.**I have just...

GetHuman-rogersbs's customer service issue with Facebook from June 2019

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The issue in GetHuman-rogersbs's own words
Hi**My name is Jeremy Rogers and I live in Ballarat, Victoria, Australia.**I have just changed phones and Facebook is asking me for my password. As I set this up about ** years ago I have forgotten this password. Facebook tells me it will send it to the email address I have provided. However the two email addresses I no longer have access to. These are:*******@***.com (when I lived in New Zealand) and *****@***.com(former employee). **My new email is: *****@***.com***Have tried to change my email address on Facebook but it keeps asking me for my password - I am going around in circles.***I would be very appreciative if you can help me.
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Customer service issue
Reported by GetHuman-rogersbs
Jun 13th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 518687 others
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GetHuman-rogersbs started working on this issue
Jun 13th 5:13am
GetHuman-rogersbs indicated the issue is not fixed yet.
Jun 13th 9:25am