I woke up from a nap on June *rd to a notification saying I needed to log back in to my...

GetHuman-lukaihnr's customer service issue with Facebook from June 2019

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The issue in GetHuman-lukaihnr's own words
I woke up from a nap on June *rd to a notification saying I needed to log back in to my Facebook account. I tried to sign back in and it said "Your account is temporarily locked due to suspicious activity." I changed my password several times, and I have * factor on my account. I am still unable to log in. When I try to to through the recovery process, an error says, "Sorry, this feature is unavailable at this time." I've tried a couple times a day since it happened, and now I'm not receiving a login code because of too many requests. I have sent them my ID, and still haven't heard from them. I've also tweeted them and DM'd their Twitter, and still have had no response.
GetHuman-lukaihnr did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-lukaihnr
Jun 13th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 518607 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lukaihnr started working on this issue
Jun 13th 3:50am
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 3:51am
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 3:51am
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 3:51am
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 3:52am
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 3:52am
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 1:20pm
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 1:21pm
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 1:21pm
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 1:21pm
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 13th 1:21pm
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 14th 10:50am
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 16th 4:45pm
GetHuman-lukaihnr indicated the issue is not fixed yet.
Jun 16th 4:45pm