Hi have a account on Facebook that the primary email is old and I don’t have access to...
GetHuman-elisuthe's Can't Receive Code to Reset issue with Facebook from June 2019
Help with my Facebook issue
First: share to improve GetHuman-elisuthe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-elisuthe may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elisuthe's own words
Hi have a account on Facebook that the primary email is old and I don’t have access to anymore. I am having a trouble on login and when I try to reset the password , it says they sent me a code but I don’t get anything. This is been going on for * months.*Please help.Also Facebook asked me to send a prove to verify my account in couple of my tentatives, I sent a picture holding my ID, but that happened over a month ago, still didn’t hear from them.
GetHuman-elisuthe did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-elisuthe fixed the problem
We are waiting for GetHuman-elisuthe to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.