My ten year old Facebook account was disabled for allegedly violating Facebook's Terms...
GetHuman3078354's Recover Disabled Account issue with Facebook from June 2019
Help with my Facebook issue
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Before contacting them, items GetHuman3078354 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3078354's own words
My ten year old Facebook account was disabled for allegedly violating Facebook's Terms. The only explanation I can find is that I have my name listed as Sus Ana instead of Susana Godoy. This was not meant to mislead anyone, but to avoid future employers from looking* me up online and snooping around my personal life. I’m employed now with the federal government and have had background checks done and have no worries about this issue anymore. Unfortunately, I have a lot of old pictures on Facebook that I don’t have stored anywhere else and I would like to have access to them. I would be happy to change my Facebook name* to Susana Godoy if this could fix the issue, otherwise, I would like to have access to my old pictures and create a new profile. Please reach out to see how we can solve this problem. I’ve had my name listed as Sus Ana for years now and wasn’t aware that it* was violating Facebook's terms. Having this account restored is important to me since I moved from Puerto Rico to the US and I have all my family and home friends on Facebook and for some, it’s my only mode of communication.**I appreciate your help!**Thank you.
GetHuman3078354 did not yet indicate what Facebook should do to make this right.
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