I am so cross that the I was duped into ordering clothes on line via Facebook unfortuna...

GetHuman3113621's customer service issue with Facebook from June 2019

Help with my Facebook issue
First: share to improve GetHuman3113621's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3113621 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3113621's own words
I am so cross that the I was duped into ordering clothes on line via Facebook unfortunately before realising that the company was either from China and Hong Kong I got meshed in their chaotic sytem they do not enclose order numbers with the items,no phone numbers no company name only written in Chinese they use zendex to help u without any order numbers and then on some of the parcel there is a sender but they do not want items returned there.one company “XIANORDERPL” order plus international another company trades under the nameDee-Trad.comalso in china selling trainers.another sent me this address to return goodsBLG C *** JING YE FANG INDUSTRIAL AREA,BOAN DISTRICT, SHEZENZHEN, GUANG DONG,CHINA. ANOTHER COMPANY SELLING COAT HANGERS XHMBABY.SHOP. THese adverts continually interrupt videos constantly and r usually selling ladies clothes and shoes. I found out too late what shambolic companies they are. Lacking communication skills and I am left with about twenty-five to thirty items which I cannot afford to send back as postage to china was £* for an item costing ie $*.** plus shipping $*.** * $**.** Can u help!

GetHuman3113621 did not yet indicate what Facebook should do to make this right.

How GetHuman3113621 fixed the problem

We are waiting for GetHuman3113621 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3113621
Jun 19th, 2019 - a year ago
Not resolved
Seen by 67 customers so far
Similar issue to 526659 others
0 customers following this

Timeline

GetHuman3113621 started working on this issue
Jun 19th, 2019 4:09pm