I am so cross that the I was duped into ordering clothes on line via Facebook unfortuna...
GetHuman3113621's customer service issue with Facebook from June 2019
Help with my Facebook issue
First: share to improve GetHuman3113621's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3113621 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3113621's own words
I am so cross that the I was duped into ordering clothes on line via Facebook unfortunately before realising that the company was either from China and Hong Kong I got meshed in their chaotic sytem they do not enclose order numbers with the items,no phone numbers no company name only written in Chinese they use zendex to help u without any order numbers and then on some of the parcel there is a sender but they do not want items returned there.one company “XIANORDERPL” order plus international another company trades under the nameDee-Trad.comalso in china selling trainers.another sent me this address to return goodsBLG C *** JING YE FANG INDUSTRIAL AREA,BOAN DISTRICT, SHEZENZHEN, GUANG DONG,CHINA. ANOTHER COMPANY SELLING COAT HANGERS XHMBABY.SHOP. THese adverts continually interrupt videos constantly and r usually selling ladies clothes and shoes. I found out too late what shambolic companies they are. Lacking communication skills and I am left with about twenty-five to thirty items which I cannot afford to send back as postage to china was £* for an item costing ie $*.** plus shipping $*.** * $**.** Can u help!
GetHuman3113621 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman3113621 fixed the problem
We are waiting for GetHuman3113621 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.