My name is Kirsten Jackson and I tried to reset my password on my facebook, I noticed...

GetHuman3056253's Can't Receive Code to Reset issue with Facebook from June 2019

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The issue in GetHuman3056253's own words
My name is Kirsten Jackson and I tried to reset my password on my facebook, I noticed I was logged into other devices from other states so I logged out of them, when I did that it logged me out of my account. I recently got a new phone with a new phone number which has not been linked to my Facebook yet. Everytime I try to login I cant because I have * factor authorization. I want to be able to login to my account right now without having an SMS sent to my phone number linked to my Facebook (like I stated I no longer have that phone or number). I want to be able to get back into Facebook using the new password I have created, or having a code sent to my email instead of my old phone number if possible.

GetHuman3056253 did not yet indicate what Facebook should do to make this right.

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Can't Receive Code to Reset issue
Reported by GetHuman3056253
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 513599 others
0 customers following this


GetHuman3056253 started working on this issue
Jun 9th, 2019 12:59am
GetHuman3056253 indicated the issue is not fixed yet.
Jun 9th, 2019 5:26am

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