Trying to recover my disabled account

GetHuman3047298's Recover Disabled Account issue with Facebook from June 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3047298 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3047298's own words
I was trying to access my account since I wanted to use it to make Facebook ads and manage the presence of my business in social media. ... Hi, my account for the email: *****@***.com was disabled. I was asked to send a photo of my face to facebook to review which I did, but I am still waiting for the result. I believe the issue may be that I didn't use my birth name, I use that name mostly for online accounts. I opened this account is for business purposes and I needed the account open as soon as possible since we are trying to launch our business soon. Let me know what can else can I do to expedite the process. *Thanks and best regards.
I want to use this account for my business and we will launch soon and we need it up and running as soon as possible.
I just want access to my account as soon as possible.
I have been using Facebook for many years now, probably more than ** although I am not sure. However, I am using Facebook business services very recently. I have never used nor will facebook for malicious practices. All I want is to use its services for my businesses.
I have sent a picture of my face as they requested and I have searched on the Facebook help center. So far I think the reason may be that I didn't use my birth name. If that is the case I would be more than glad to change the name to my birth name if given the opportunity
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Facebook, Facebook business products(Facebook business manager, etc.)
Recover Disabled Account issue
Reported by GetHuman3047298
Jun 7th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 511639 others
0 customers following this


GetHuman3047298 started working on this issue
Jun 7th, 2019 6:51am
GetHuman3047298 indicated the issue is not fixed yet.
Jun 10th, 2019 9:03am