I wanted to start a business Facebook page and my sister said I would have to start a p...

GetHuman-robinlum's Recover Hacked Account issue with Facebook from June 2019

Help with my Facebook issue
Before contacting them, items GetHuman-robinlum may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-robinlum's own words
I wanted to start a business Facebook page and my sister said I would have to start a personal account first so we did under Robin Lumpe Holt but we didn't add any other information to that account not even a profile picture and we moved right on to starting a business Facebook account and I have never been on Facebook previously. Before we even finished the business page I received a message from Facebook saying my account was frozen for suspicion behaviour and requested a photo of myself for review which I sent but haven't heard anything. When I try to log on it says my Facebook account has been disabled and I can go to the help center but when I try to it will not connect. I hope to be able to create a business Facebook account for the hair salon I am opening in less than a week. Please let me know how I can accomplish this.

GetHuman-robinlum did not yet indicate what Facebook should do to make this right.

How GetHuman-robinlum fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-robinlum
Jun 5th, 2019 - a year ago
Not resolved
Seen by 31 customers so far
Similar issue to 509424 others
0 customers following this

Timeline

GetHuman-robinlum started working on this issue
Jun 5th, 2019 12:49pm
GetHuman-robinlum shared this issue with friends on Facebook
Jun 5th, 2019 12:50pm
GetHuman-robinlum indicated the issue is not fixed yet.
Jun 5th, 2019 6:12pm
GetHuman-robinlum indicated the issue is not fixed yet.
Jun 8th, 2019 1:10pm
GetHuman-robinlum indicated the issue is not fixed yet.
Jun 8th, 2019 1:13pm
GetHuman-robinlum indicated the issue is not fixed yet.
Jun 10th, 2019 11:34pm
GetHuman-robinlum indicated the issue is not fixed yet.
Jun 11th, 2019 12:20am
GetHuman-robinlum indicated the issue is not fixed yet.
Jun 17th, 2019 12:15am

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