I went on to Facebook to try and get into contact with a group called the Southwestern...

GetHuman3035283's customer service issue with Facebook from June 2019

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The issue in GetHuman3035283's own words
I went on to Facebook to try and get into contact with a group called the Southwestern Herpetological Society. However, I couldn't remember my password for the account so I clicked on their Forgot Account link. I went through their instructions one by one up until I got to where they asked for a valid email address. I wrote down my email address *****@***.com, but when I click on the "Continue" button it goes back to the same page and again ask me for a valid email address. I even used my mom's email address but it didn't work. Their help center page doesn't help me solve my problem and I can't find a phone number to contact them. This is driving me crazy trying to get back on to Facebook. What do I do? Is there anything that Facebook can do to fix this problem?

GetHuman3035283 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3035283
Jun 5th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 508987 others
0 customers following this

Timeline

GetHuman3035283 started working on this issue
Jun 5th, 2019 4:30am

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