I have been trying to get in touch with you guys from several weak's, but you guys only...

GetHuman2964793's Can't Receive Code to Reset issue with Facebook from May 2019

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The issue in GetHuman2964793's own words
I have been trying to get in touch with you guys from several weak's, but you guys only false advertise about Help center, Customer support number & there are other *rd parties that claims to be your technical support provider and ask for a fess. My Name is Sami Rizwan.*Email address: *****@***.com*Phone number: *** ********Phone number updated on FB: ***************I have been having issue to receive login Authentication code from almost Year in a half. I kept on trying to get in touch with you guys, followed the process, Sent my GOVT ID * with the login code you provided & uploaded my picture with that code as instructed but no response, I was able to recover my account * months back, I changed my old number from ************** to ************** updated status that finally i recovered my FB account but with in few day I got logged out and started to face the same issue. You guys better get this sorted out as my account is been used for false advertising and there is nothing that I can do because your customer services team are not taking my account security ownership.

GetHuman2964793 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman2964793
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 491834 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2964793 started working on this issue
May 22nd, 2019 12:58pm
GetHuman2964793 confirmed the issue is fixed. Hooray!
May 22nd, 2019 9:20pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm
GetHuman2964793 indicated the issue is not fixed yet.
May 22nd, 2019 11:21pm

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