Hello.*I am unable to change my Facebook account password since yesterday when I realiz...

GetHuman-jeuxin's Reset Password issue with Facebook from May 2019

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The issue in GetHuman-jeuxin's own words
Hello.*I am unable to change my Facebook account password since yesterday when I realized someone unknown log into my account. However, after i wanna to change my password it shows that my current old password was incorrect and unable to change to a new password and log in to my Facebook account.*Another problem is, the email address that I used for my Facebook account might has been block because I do not have log into that account for few years. It cant be recover as well. *So, how can I get back my account and change a new password to login?**Looking for your reply. Thank you very much.
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Facebook

Reset Password issue
Reported by GetHuman-jeuxin
May 22nd, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 491531 others
0 customers following this
Timeline
GetHuman-jeuxin started working on this issue
May 22nd 7:10am
GetHuman-jeuxin indicated the issue is not fixed yet.
May 22nd 11:37am
GetHuman-jeuxin indicated the issue is not fixed yet.
May 22nd 11:38am
GetHuman-jeuxin indicated the issue is not fixed yet.
May 22nd 11:38am
GetHuman-jeuxin indicated the issue is not fixed yet.
May 22nd 11:43am