My name is Ruchira Amarasiri, my Facebook account has been hacked and my friends have s...

GetHuman2963752's Recover Hacked Account issue with Facebook from May 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2963752's own words
My name is Ruchira Amarasiri, my Facebook account has been hacked and my friends have said they have seen odd posts from my account, I have tried my log ins have been changed. My email address that was attached to my account was *****@***.com.**I need to have my account back as I do have a business page linked to my account and I don't know who or how this person has accessed my account and is contacting people and is something I don't like as its my personal details and private conversations being accessed.**One of the post that was not done by me was an IPhone that was for sale. I am an android user so one of my best friends brought this to my attention and I it was only then when I realised that my account has been logged out from my phone and my laptop.

GetHuman2963752 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman2963752
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 491503 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2963752 started working on this issue
May 22nd, 2019 6:33am
GetHuman2963752 indicated the issue is not fixed yet.
May 22nd, 2019 11:19am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:49am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:49am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:49am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:50am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:55am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:56am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:56am
GetHuman2963752 indicated the issue is not fixed yet.
May 23rd, 2019 2:56am
GetHuman2963752 indicated the issue is not fixed yet.
May 28th, 2019 12:23am
GetHuman2963752 indicated the issue is not fixed yet.
May 28th, 2019 12:23am

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