Hey there, I have an issue withthe shop section on my business' page. Our page is faceb...
GetHuman2962010's customer service issue with Facebook from May 2019
Help with my Facebook issue
The issue in GetHuman2962010's own words
Hey there, I have an issue withthe shop section on my business' page. Our page is facebook.com*mamatried.tattoosmith and I just recently started setting up our first product. The problem is that I uploaded a picture I ended up not wanting on the shop post. I went in to replace that picture, and add two more, for a total file size less than *Mb for all three photos, but I kept getting the same generic error message when I tried to save the changes. All it tells me is "Sorry, Something Went Wrong: Please try again later." This problem has been going on since last week and is becoming urgent. sales were supposed to be open already! Please let me know if I'm doing something wrong. I have screenshots available!
GetHuman2962010 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2962010 fixed the problem
I noticed that the issue I was having related to using the Inventory Options panel. So long as I don't select any options for size, or colour I can put up products. This is only a semi-solution however and my company has opted to not sell our products via Facebook afterall.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
GetHuman2962010 indicated the issue is not fixed yet.
May 22nd, 2019 6:18pm
GetHuman2962010 confirmed the issue is fixed. Hooray!
May 22nd, 2019 9:33pm
Change of Address? Free Concierge.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians