I cant get into my account. I set up my account years ago with an email that I dont eve...

GetHuman2960991's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
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Before contacting them, items GetHuman2960991 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2960991's own words
I cant get into my account. I set up my account years ago with an email that I dont even use anymore, but I was always able to get into my account by phone * and password. Well I recently changed my phone number. I have went into my Facebook account and updated my phone number and tried to put an email I use in there and it seemed to be working. But I'm pretty sure my new number was somebody else and they had it linked to their face book. Now I'm locked out of my account and would like to see what information you need so that I can get back into it and change my email, password and phone number. I dont have the password to that email I have not used it in over * years.
GetHuman2960991 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Hacked Account issue
Reported by GetHuman2960991
May 21st, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 490819 others
0 customers following this
Timeline
GetHuman2960991 started working on this issue
May 21st 6:05pm
GetHuman2960991 indicated the issue is not fixed yet.
May 21st 10:30pm
GetHuman2960991 indicated the issue is not fixed yet.
May 21st 10:35pm
GetHuman2960991 indicated the issue is not fixed yet.
May 24th 6:12pm