Forgot password to and old email that is attached to my current email
GetHuman2959695's Recover Disabled Account issue with Facebook from May 2019
Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2959695's own words
Trying to get a new password so I can get into my account they keep trying to send me a passcode to my old email which is *****@***.com which I NO longer have accuse to ... I had an iPhone SE I got a new iPhone * my iPhone SE was connected with an old email to my Facebook and messenger I downloaded the apps on my new iPhone * and I can no longer get into my Facebook and messenger because of an old email I no longer can access the old email is *****@***.com I used this email when I first set up Facebook and messenger the email I have been using for the past * to * years is *****@***.com I was still getting Facebook notifications at this email Facebook has disabled my account I cannot get in or use this account and messenger to Talk and keep in contact with my older sons on a daily basis I do not want my Facebook account disabled they tried to set up a new one for me but I do not want anyone my current Facebook account has a picture of myself and my boyfriend Stephen Gil talk and keep in contact with my older sons on a daily basis I do not want my Facebook account disabled they tried to set up a new one for me but I do not want anyone my current Facebook account has a picture of myself and my boyfriend Stephen Geldart I work at the Jordan life care Centre I have * kids Tyson Tegan and gage negus I would like my old account back I need somebody to contact me or someone I can contact to resolve this issue please and thank you
I No longer have access to the account *****@***.com so I can’t get the code at the email my email now is *****@***.com so having that old email attached to My current account they are thinking it is not to me but it is
I want to be Able to get into my account if they could send me the code to my email that I have had now for about eight years which is *****@***.com or to my phone number it could be text ***-***-**** please help
I have I had that same account since ****
I have tried asking questions on community help I have been speaking with get human about this issue for days and have talk to Facebook on here a few times this is just ridiculous this is my account please help
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