if there is an entire email thread all night of fixing Instagram I'm just trying to rec...

GetHuman2958769's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
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Before contacting them, items GetHuman2958769 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2958769's own words
if there is an entire email thread all night of fixing Instagram I'm just trying to recover Facebook now luckily face book is the last one in Instagram of deleted this is all drug addicts related and the social media platforms are avenues for my loved ones to get drugs unfortunately so I am taking into my hands and thank you very much for helping me. I have already requested a change of login email for the account under *****@***.com o would like to change email recovery to *****@***.com. I have already sent two pictures with different handwritten numbers on them and a birth certificate and a driver's license so I have had an email trail so long that I can't even remember my name anymore it's so late please help me switch this and give me a reset code to this new google email.

GetHuman2958769 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman2958769
May 21st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 490284 others
0 customers following this

Timeline

GetHuman2958769 started working on this issue
May 21st, 2019 11:17am

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