I got a new phone and was trying to log into everything. I have never had a problem bef...

GetHuman2957264's Can't Receive Code to Reset issue with Facebook from May 2019

Help with my Facebook issue
The issue in GetHuman2957264's own words
I got a new phone and was trying to log into everything. I have never had a problem before but my email is as school email from the original Facebook says. Since being out of school for ya are now the email system does not work and therefore when a code is sent I can't see it. I thought I had put my active email for contact but it's taking me to an old hacked business account that I still can't even log into.
GetHuman2957264 did not yet indicate what Facebook should do to make this right.
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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman2957264
May 21st, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 489734 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2957264 started working on this issue
May 21st 1:00am
GetHuman2957264 indicated the issue is not fixed yet.
May 21st 5:12am
GetHuman2957264 indicated the issue is not fixed yet.
May 21st 5:57am
GetHuman2957264 confirmed the issue is fixed. Hooray!
May 22nd 1:52am