I've just started using the FB.**** May **** was my Birthday.*In the morning I saw a li...

GetHuman2949063's customer service issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman2949063's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2949063 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2949063's own words
I've just started using the FB.**** May **** was my Birthday.*In the morning I saw a list of congratulations of my friends, nicely compiled by FB like a card, at the top of the news feed.*A little later I WANTED TO SEE AND TO READ IT AGAIN, BUT IT DISAPPEARED((( **I SPENT * HRS TO TRY AND FIND THAT NICE FB CARD WITH MY FRIENDS' CONGRATULATIONS, BUT IN VAIN((**ON THE NEXT DAY, MAY, **, I SAW EVEN A NICER BIRTHDAY VIDEO RECAP FROM FB, WITH MY DEAR FRIENDS' CONGRATULATIONS, AT THE TOP OF THE NEWS FEED, AND I WANTED TO SAVE IT ... **BUT SOMETHING IMMEDIATELY WENT WRONG, AND IT DISAPPEARED(( *I WAS REALLY DISAPPOINTED WITH THAT SITUATION(( *IT WAS MY BIRTHDAY!!! AND IT WAS VERY FRUSTRATING!!!**WHY DOES THE FB PROVIDES WITH SUCH NICE GIFTS FOR A FEW SECONDS AND IMMEDIATELY TAKES THEM AWAY???**PLEASE BE MERCIFUL AND SEND ME THE * LINKS:***) THE FB PICTURE WITH A LIST OF MY FRIENDS' CONGRATULATIONS, SHOWN AS THE FIRST THING, AT THE TOP OF THE NEWS FEED ON MAY, ******) THE BIRTHDAY VIDEO RECAP OF MAY, **!!!!**THE BIRTHDAY GIFTS ARE NOT SUPPOSED TO BE TAKEN AWAY!!!

GetHuman2949063 did not yet indicate what Facebook should do to make this right.

How GetHuman2949063 fixed the problem

We are waiting for GetHuman2949063 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2949063
May 20th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 489692 others
0 customers following this

Timeline

GetHuman2949063 started working on this issue
May 20th, 2019 11:52pm