Hello this is LaDesha Lashae I have an account under the name Santeria Love the number...
GetHuman-deshalas's customer service issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman-deshalas's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-deshalas may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-deshalas's own words
Hello this is LaDesha Lashae I have an account under the name Santeria Love the number on my account is not active anymore. when I went to update my info I immediately got locked out of my account. I had the account for sometime now and didn't realize I had not yet set up an email or a trusted friends contact list nor is the phone number active. I've added a new number to it but it keeps trying to send a code to a not active phone number...I have a lot of friends on Facebook many of them unfortunately I don't know...they're asking for me to guess strangers names or for me to get in a contact with them it won't even give me an option to choose the people I actually know personally to help gain my account it's just choosing randoms. Please help me gain my account I would really hate to have an account just out there with all of my memories on there...they did give me a option to take a photo ID and provide an email which is *****@***.com but I have not heard anything just yet. This number ********** is no longer active so how can I receive a text. my new number is ********** is on my account but its not sending anything to that one please help me gain my account I would greatly appreciate it. I really hope to hear from facebook regarding this matter. Thank you
GetHuman-deshalas did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-deshalas fixed the problem
We are waiting for GetHuman-deshalas to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.