Have not used facebook in years and today was informed by a friend that my account had...

GetHuman2956843's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
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Before contacting them, items GetHuman2956843 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2956843's own words
Have not used facebook in years and today was informed by a friend that my account had its picture changed to someone else and they were removed**Checked my email and sure enough last year my accounts password was changed and the facebook recover link has long since expired i dont check my email much**Account in question*https:**m.facebook.com*eric.stone.**?fref*ufi**The email was changed to a russian one and the previous email was *****@***.com an email which i still have access to**Apparently the password was changed on march **st **** and the account had suspicious login attempts a week or so prior withthe account being unlocked on march *th ******There are also a few emails in my box in russian from facebook**I do not belive i kept much personal information on facebook but i would still like to have the account shuut down or reinstated to myself **If it gelps the original birt date on the account would have been november **th **** or a year close to that with the location being halifax nova scotia canada**Any help or corispondance would be greatly appreciated

GetHuman2956843 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman2956843
May 20th, 2019 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 489653 others
0 customers following this


GetHuman2956843 started working on this issue
May 20th, 2019 11:01pm

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