I Have a new cell phone number it keep saiding I need a valid mobile number and I do h...

GetHuman-judybelc's customer service issue with Facebook from May 2019

Help with my Facebook issue
The issue in GetHuman-judybelc's own words
I Have a new cell phone number it keep saiding I need a valid mobile number and I do have one and it's keep saiding u need a valid mobile number and my mobile is working but it won't on Facebook account I miss my Facebook account my name iz JUDY SUMMERVILLE BELCHER PLATT .but my Email is. JUDYBELCHER***@GMAIL.COM I want my Facebook account back up and running please I'm a disable person and it's keep saiding my Facebook account saiding is disabled I can't get back on my mobile Facebook account I need help please and thank u I don't do nothing wrong on Facebook account I like tiny houses on wheels the waltons the Cosby show the bold and the beautiful and the young and the Ressless do you remember that yeah I from the dottie stauday MORNING cartoons things like that I miss that slots help me please.

GetHuman-judybelc did not yet indicate what Facebook should do to make this right.

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How GetHuman-judybelc fixed the problem
I try Everything on it nothing is working it still not fixed yet I need help please and thank u
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I do NOT have a mobile phone number as do NOT have a mobile*cell phone, so how d...when I enter my cell phone number and it showed you need to add a valid mobile nu...Facebook was asking for my mobile number and said I needed mobile phone number...They said they need a code I the cell number say it's not the right cell numberi have a new cell phone with my old number.*The old cell phone has a new number...i have a new cell phone with my old number.**my old cell phone has a new number...My Facebook keeps saying to add my new phone number, I don’t have a new number, I...Facebook is saying my phone number needs to be valid, but it is....My cell phone number is not accepted "not valid". It is valid though."You need to enter a valid mobile number"*I have put my valid number that im usin...
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Facebook

Customer service issue
Reported by GetHuman-judybelc
May 20th, 2019 - 2 years ago
I have an issue with Facebook too
Fixed
GetHuman-judybelc shared how to fix
Seen by 13 customers so far
Similar issue to 489652 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-judybelc started working on this issue
May 20th, 2019 10:59pm
GetHuman-judybelc indicated the issue is not fixed yet.
May 24th, 2019 9:24am
GetHuman-judybelc indicated the issue is not fixed yet.
May 24th, 2019 9:24am
GetHuman-judybelc confirmed the issue is fixed. Hooray!
May 24th, 2019 9:24am

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