Hi Purnima,**Hi, **It looks the account with name Purnima Bristi has been disabled for...

GetHuman2956433's Recover Disabled Account issue with Facebook from May 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2956433's own words
Hi Purnima,**Hi, **It looks the account with name Purnima Bristi has been disabled for pretending to be someone else, which goes against our Community Standards. **We understand that you may not be familiar with our Community Standards, so we encourage you to learn more:**https:**www.facebook.com*communitystandards*using-your-authentic-identity**If you think we made a mistake, please reply to this message with an ID or other documents that contain your photo, name and date of birth. **You can learn more about the types of IDs and documents we can use to confirm your identity in the Help Center:**https:**www.facebook.com*help*****************?ref*cr**When you send us a copy of your ID, we’ll keep it for more than ** days, but no more than one year, unless you opt out. This helps us improve our automated systems for detecting fake IDs and related abuse. Your ID will not be visible on Facebook. **To learn more about what happens to your ID when you send it to Facebook, visit the Help Center:**https:**www.facebook.com*help*****************?ref*cr**If you don't want Facebook to use your ID to improve our automated systems for detecting fake IDs, you can adjust your Identity Confirmation Settings:**http:**www.facebook.com*settings*account*identity*confirmation***If you turn this option off, the copy of your ID will be deleted within ** days of submission or when you turned this option off.**Thanks,*The Facebook Team

GetHuman2956433 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman2956433
May 20th, 2019 - 4 years ago
Seen by 7 customers so far
Similar issue to 489598 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman2956433 started working on this issue
May 20th, 2019 9:33pm
GetHuman2956433 indicated the issue is not fixed yet.
May 21st, 2019 6:18am
GetHuman2956433 confirmed the issue is fixed. Hooray!
May 22nd, 2019 8:02am

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