Several years ago I closed my Facebook account. We were severely hacked, several credit...

GetHuman-mumnlw's customer service issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman-mumnlw's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-mumnlw's own words
Several years ago I closed my Facebook account. We were severely hacked, several credit card accounts, and I didn’t want to deal with it any longer. **About ** minutes ago I received a phone call from sister telling me that * of her sisters-in-laws found me on Facebook today. Sorry it’s not me, however, the picture is me. I did not rejoin Facebook nor did I authorize anyone to use my name. **Please help me to get this fraud stopped. **Thank you. *Joanne Bitts****-***-****
GetHuman-mumnlw did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mumnlw fixed the problem
We are waiting for GetHuman-mumnlw to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-mumnlw
May 20th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 489564 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mumnlw started working on this issue
May 20th 9:09pm