I can’t access my Facebook account and I can’t find help

GetHuman-bjedi's Can't Receive Code to Reset issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman-bjedi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bjedi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bjedi's own words
I just want access to my account ... I received * Messenger texts asking about a vehicle availability, but I didn’t advertise a vehicle .**I responded by saying I don’t own a vehicle.**When I tried to access my Facebook account, I was denied. I requested a code text to be sent to my phone, but never received it.** I went to the help center, but just got rerouted to text code page again, that won’t send me a code .**I called Facebook’s phone number but I just get a recording saying we don’t answer the phone right now.**My Messenger page is also disconnecting and reconnecting constantly
The help center just reroutes me back into a loop and I can’t talk to a person
I just want access to my account
I have been on Facebook for many many years
I have no idea what to try
I have an issue with Facebook too
How GetHuman-bjedi fixed the problem

We are waiting for GetHuman-bjedi to fix the problem and share the solution with the rest of us customers.

Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
How Do I Report a Facebook Group?How Do Edit My Privacy Settings to Hide My Facebook Account?How Do I Report My Child's Picture Been Used Without Permission to Facebook?How Do I Turn on Push Notifications for My Facebook?How Do I Remove a Review from My Business Page on Facebook?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I received a text message about resetting my password and i didn’t ask to reset i...Purchased a vehicle off someone on the facebook marketplace, on monday, the adver...Hacked Facebook messenger. Multiple friends receiving messages that I didn’t send.I can’t log in to Facebook or messenger no codes availableI responded to advert on Facebook for Berrylook.com and sadly didn’t look at reviews...Stop texts from Facebook MessengerHello, I'm not receiving the text code.*Unable to log in to Facebook or messenger.About a bug in facebook and messengerI cannot get into Facebook or Facebook messenger. Facebook asked for a photo to a...I updated facebook and messenger, then i went into facebook and it asked me if it...
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Facebook
Can't Receive Code to Reset issue
Reported by GetHuman-bjedi
May 20th, 2019 - 2 years ago
I have an issue with Facebook too
Not resolved
Seen by 27 customers so far
Similar issue to 489253 others
0 customers following this

Timeline

GetHuman-bjedi started working on this issue
May 20th, 2019 4:35pm
GetHuman-bjedi indicated the issue is not fixed yet.
May 20th, 2019 9:20pm
GetHuman-bjedi indicated the issue is not fixed yet.
May 20th, 2019 10:07pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers