my facebook account got locked this morning. Facebook says that another person signed i...
GetHuman2953557's Recover Hacked Account issue with Facebook from May 2019
Help with my Facebook issue
Before contacting them, items GetHuman2953557 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2953557's own words
my facebook account got locked this morning. Facebook says that another person signed in my account at * am and that was not me. Now, I cannot log in and access my facebook account because facebook says it is an old password. I never changed my password. Now, I cannot log in into my account. Can Facebook fix this? by letting me change my linked email account or password? or recover it by a new number because my old number is inaccessible?
GetHuman2953557 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2953557 fixed the problem
We are waiting for GetHuman2953557 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.