On Saturday, May **th, I tried to log in with my email and password, a text popped up s...

GetHuman-covamari's customer service issue with Facebook from May 2019

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The issue in GetHuman-covamari's own words
On Saturday, May **th, I tried to log in with my email and password, a text popped up saying that my password was changed on Thursday, I immediately freaked out because I hadn't done that. I tried to recover my account but I no longer have access to my previous phone number and email, these were the only way I could recover my account. I created my profile approximately * or * years ago, so the email and phone number that appeared were not updated. I'm scared to not be able to get my account back.
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Facebook

Customer service issue
Reported by GetHuman-covamari
May 20th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 488938 others
0 customers following this
Timeline
GetHuman-covamari started working on this issue
May 20th 12:32pm
GetHuman-covamari indicated the issue is not fixed yet.
May 20th 7:22pm