My name is david kilpatrick and my Facebook profile pic on my account I want to access...

GetHuman-boxhound's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-boxhound may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-boxhound's own words
My name is david kilpatrick and my Facebook profile pic on my account I want to access is the Wolfman. Some how my email did not change because it used to be *****@***.com and now it's gmail.com. I changed it in my account a long time ago but anyway my number and my email are now registered to and account I didn't even make and the profile pic for that is me from the neck up standing in front of my Harley. I want that account deleted and I want access to my account with the wolfman. I don't know how it got back to yahoo or even got back to my old number **********. My number is ********** and my email is *****@***.com. help me please. This is really not cool considering I've had my number and email locked to this account and now I can't access it and somehow I have an account that I don't know who made and my number and email are linked to it. I want the accounts with me and my Harley and the david elric account deleted and I want access to my wolfman account.

GetHuman-boxhound did not yet indicate what Facebook should do to make this right.

How GetHuman-boxhound fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-boxhound
May 20th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 488514 others
0 customers following this

Timeline

GetHuman-boxhound started working on this issue
May 20th, 2019 4:18am
GetHuman-boxhound indicated the issue is not fixed yet.
May 21st, 2019 1:55am

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