To whom it may concern, I run a page, “Annihilist”, with * of my band mates (https:**ww...

GetHuman-annihili's Recover Hacked Account issue with Facebook from May 2019

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Before contacting them, items GetHuman-annihili may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-annihili's own words
To whom it may concern, I run a page, “Annihilist”, with * of my band mates (https:**www.facebook.com*annihilistofficial*). **On March **th, each admin (* accounts in total as one of them is a personal profile called Anni Hilist created to make ads ) received an email saying that we had been removed from our admin roles. **An account named Hoang Cong Minh and Duong Hoang had made themselves admin and removed all existing admins from the page. **Hoang Cong Minh and Duong Hoang also run a suspicious page called "Kho Sim *G Toc Do Cao". **My personal account was hacked and added as an admin of this suspicious page. **We reported the issue immediately but have received no support from Facebook. **The hackers in question used our page to post inappropriate sales content and SPAM, as well as create $**** of unauthorised transactions from one of the credit cards on file (these unauthorised transactions have been dealt with). **This card was used to make regular on going payments through FB Ads for the Annihilist page. **After attempting to contact Facebook regarding this issue many times, the page has disappeared completely. **Please help us retrieve our page which we have worked many years to build! Please help soon! Regards, Josh Voce

GetHuman-annihili did not yet indicate what Facebook should do to make this right.

How GetHuman-annihili fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-annihili
May 20th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 488363 others
0 customers following this

Timeline

GetHuman-annihili started working on this issue
May 20th, 2019 1:12am

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