A few minutes ago i had a notification from Facebook saying that my session had expired...
GetHuman-theeccen's customer service issue with Facebook from May 2019
Help with my Facebook issue
The issue in GetHuman-theeccen's own words
A few minutes ago i had a notification from Facebook saying that my session had expired, and that I needed to sign in again. When I did so it said that it didn't recognise the email address I entered despite it being the one I registered with, so I entered my phone number and am now back in. And then there was a notification from Facebook again asking me if the name I entered was the one I used in everyday life and to reply via Facebook.com*support, so I am. My first name is Renata but I'm often referred to as Ren because it's easier. Rara is the next name most people refer me to and are my four forenames' initials and nickname. But if the latter form of identity doesn't follow Facebook rules then would it be OK to change my name to "Ren Arnold"?
GetHuman-theeccen did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-theeccen fixed the problem
I went onto Facebook and into my account settings where you've got the options to change*update your personal information. When I went into it I saw that my name had a message above it in red saying I n*e to review my name, and I realised that my main nickname was entered amongst my everyday*real name. So I took it out and entered "Ren*ta" and now it seems to be solved
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.