My account was hacked yesterday at *:** PM viva chrome on Samsung Galaxy J* core throug...

GetHuman-naveedla's Recover Hacked Account issue with Facebook from May 2019

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Before contacting them, items GetHuman-naveedla may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-naveedla's own words
My account was hacked yesterday at *:** PM viva chrome on Samsung Galaxy J* core through IP ***.***.**.***. Letter on message recievd by Facebook ( We have locked your account bez someone recently tried to log in from an unfamiliar location please help us confirm that it was you who tried to log in). That was the massage from facebook.. Now please resolve issue and recover my id as soon as possible*My id is G*****@***.com *I have almost **** friends, my D. O. B IS **.**.****
GetHuman-naveedla did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Hacked Account issue
Reported by GetHuman-naveedla
May 19th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 488096 others
0 customers following this
Timeline
GetHuman-naveedla started working on this issue
May 19th 7:38pm