Hi,**While using Facebook today, i came across a bug. I cleared my browser's cache too...

GetHuman-nehamalh's Problem With a Page issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman-nehamalh's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-nehamalh's own words
Hi,**While using Facebook today, i came across a bug. I cleared my browser's cache too considering it could be due to cookies but i believe thats a server side bug.* *I am re-creating the scenario.**. I created a new account on facebook. I went to the settings to change my username and keep it of my choice. I choose "criesandgiggles". I was able to update it successfully.**. I created a new page with the name "cries*and*giggles" under another account of mine. Now i wanted to give it a suitable username as we give to the pages. **. I went back to the profile created above (in point *) and changed the username to "neha.criesandgiggles".**. I went back to the page in order to update the username to "criesandgiggles" but i couldn't. It says "the username has been taken by some other user. kindly choose another username".**. I checked on facebook by searching "criesandgiggles" but no user with this name exists.*Attaching screenshot for your reference.*Kindly check this bug. I really want to keep this name. Please help.

GetHuman-nehamalh did not yet indicate what Facebook should do to make this right.

How GetHuman-nehamalh fixed the problem

We are waiting for GetHuman-nehamalh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Problem With a Page issue
Reported by GetHuman-nehamalh
May 19th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 488061 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-nehamalh started working on this issue
May 19th, 2019 7:07pm