Hi there my name is Jackson Dylan chapman dob ********** I live in Auckland I have had...

GetHuman-elchappo's Recover Disabled Account issue with Facebook from May 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-elchappo's own words
Hi there my name is Jackson Dylan chapman dob ********** I live in Auckland I have had * or * facebook accounts but my memory is so bad I forget logins or passwords I really want my photos of my son and friends lists etc my most recent account witch I have access to is Jackson chapman email *****@***.com**But I have I account from last year but forgot how to log in as it says my phone numbers not registered with them it was ********** but no longer works and I don't know the email I signed up with name on Facebook is bigfish chapman .*I can still find it but want access to it again also I have an account from around **** jack Jones have no idea what email I used and also an account from ****-**** Jackson chapman some of the emails that it might be linked to is *****@***.com *J*****@***.com*J*****@***.com maybe outlook*J*****@***.com*C*****@***.com*J*****@***.com

GetHuman-elchappo did not yet indicate what Facebook should do to make this right.

How GetHuman-elchappo fixed the problem

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Recover Disabled Account issue
Reported by GetHuman-elchappo
May 19th, 2019 - 4 years ago
Seen by 6 customers so far
Similar issue to 487550 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-elchappo started working on this issue
May 19th, 2019 11:16am
GetHuman-elchappo indicated the issue is not fixed yet.
May 19th, 2019 3:44pm
GetHuman-elchappo confirmed the issue is fixed. Hooray!
May 20th, 2019 11:33am

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