I tried generating the code for my facebook account but it was unsuccessful. Moreover t...

GetHuman2948127's Can't Receive Code to Reset issue with Facebook from May 2019

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The issue in GetHuman2948127's own words
I tried generating the code for my facebook account but it was unsuccessful. Moreover the device which was recognised by facebook for my account, lenovo K* note, was formatted by me. I had also forgotten the password to my account hence i had created a new one before formatting the phone. I have purchased a new phone and that is the reason why i am facing this problem. Code generator is not working in the new phone. Neither any messages have been sent to my associated number from facebook for generating the code. **Its been a week that i am unable to access my account and hereby i would request you to kindly do the needful and restore my accessibility to my facebook account. **My account email id for facebook is *****@***.com and my phone number associated with it is **********. ***With regards, *Shubhajit Sharma

GetHuman2948127 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman2948127
May 19th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 487384 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2948127 started working on this issue
May 19th, 2019 7:18am
GetHuman2948127 indicated the issue is not fixed yet.
May 20th, 2019 7:25am
GetHuman2948127 indicated the issue is not fixed yet.
May 20th, 2019 7:29am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:54am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:58am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:58am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:58am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:58am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:58am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:59am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 10:59am
GetHuman2948127 indicated the issue is not fixed yet.
May 22nd, 2019 11:11am