Recently (within *-* weeks) all my accounts were hacked by an eX boyfriend. I was locke...

GetHuman2947835's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
First: share to improve GetHuman2947835's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2947835 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2947835's own words
Recently (within *-* weeks) all my accounts were hacked by an eX boyfriend. I was locked out of my emails, social medias, icloud and even disabled the entire phone so all my apps were onthe auto generate password app. My linked emails are from ** yrs ago through my college email portal that is now closed. I have had that account for a decade and it holds many precious memories. Also, as or more important, my business page"Kiser Weim Kennels" is linked toit and unable to be recovered. I have customers in there that I must contact w I have anew number as well. I uploaded front* back pictures of my driver's license butevery time itfound some error and once they were all corrected it just said webpage can't be loaded. I have a litter of pups due next Week so there is urgency in the matter. I appreciate yourtime*Respectfully,*Kate
GetHuman2947835 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2947835 fixed the problem
We are waiting for GetHuman2947835 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman2947835
May 19th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 487288 others
0 customers following this
Timeline
GetHuman2947835 started working on this issue
May 19th 5:01am