My Facebook has been taken over. My email and password has been changed. I can't get on...
GetHuman-blackliz's Recover Hacked Account issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman-blackliz's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-blackliz's own words
My Facebook has been taken over. My email and password has been changed. I can't get onto messenger and I can't recover my account because it is now linked to a different email address so I can't get the code they send me. My phone number is linked to it as well. I put in my email address to try to log in and face book says it doesn't exist or not in their records. I had my daughter check my page and it doesn't look like any thing else was different. I haven't been Able to use face book or messenger since around *:**-*:** ish this afternoon(*-**-**) my daughter checked my messenger and it said I was recently active. Please help me. Messenger is the only way I can talk to most every one. What can we do?
GetHuman-blackliz did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-blackliz fixed the problem
We are waiting for GetHuman-blackliz to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.