We have two facebook accounts for our motel, "Tides Inn Petersburg Alaska" was created...

GetHuman-susano's Can't Receive Code to Reset issue with Facebook from May 2019

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The issue in GetHuman-susano's own words
We have two facebook accounts for our motel, "Tides Inn Petersburg Alaska" was created many years ago by a manager who no longer works for us. We do not have access to any information she used setting up the account. We need this page deleted. The second Facebook account, called "Tides Inn," is one we would like to keep but we cannot access this page because we do not have the password and we do not have access to the email that was initially used when it was created. The phone number route of resetting the password does not work for some reason, even though we have not changed our number. If we cannot access the second Face somehow, then we need to delete the account and then start over. I've gone through help messages and cannot resolve this. Please help! This is affecting our business significantly!

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Can't Receive Code to Reset issue
Reported by GetHuman-susano
May 19th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 487165 others
0 customers following this

Timeline

GetHuman-susano started working on this issue
May 19th, 2019 2:05am