We have two facebook accounts for our motel, "Tides Inn Petersburg Alaska" was created...
GetHuman-susano's Can't Receive Code to Reset issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman-susano's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-susano may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-susano's own words
We have two facebook accounts for our motel, "Tides Inn Petersburg Alaska" was created many years ago by a manager who no longer works for us. We do not have access to any information she used setting up the account. We need this page deleted. The second Facebook account, called "Tides Inn," is one we would like to keep but we cannot access this page because we do not have the password and we do not have access to the email that was initially used when it was created. The phone number route of resetting the password does not work for some reason, even though we have not changed our number. If we cannot access the second Face somehow, then we need to delete the account and then start over. I've gone through help messages and cannot resolve this. Please help! This is affecting our business significantly!
GetHuman-susano did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-susano fixed the problem
We are waiting for GetHuman-susano to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.