My account has been hacked. The trusted contacts were removed and email changed. The em...

GetHuman2946619's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2946619's own words
My account has been hacked. The trusted contacts were removed and email changed. The email in use has also been hacked. So I no longer have access to the recovery address. They have also removed my mobile number linked to the account. I supposedly secured my account and changed the password but the hacker enabled * factor authentication and changed it again.*They have now changed the name of the account.
GetHuman2946619 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2946619 fixed the problem
I emailed Facebook when I received their messages. I also submitted me ID and photo with handwritten code a number of times. It took a while but I got back in control.
Please help with my Facebook issue
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Facebook

Recover Hacked Account issue
Reported by GetHuman2946619
May 18th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
GetHuman2946619 shared how to fix
Seen by 6 customers so far
Similar issue to 486927 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2946619 started working on this issue
May 18th 9:16pm
GetHuman2946619 indicated the issue is not fixed yet.
May 19th 4:11am
GetHuman2946619 indicated the issue is not fixed yet.
May 20th 5:32am
GetHuman2946619 confirmed the issue is fixed. Hooray!
May 22nd 9:13am