My account has been hacked. The trusted contacts were removed and email changed. The em...
GetHuman2946619's Recover Hacked Account issue with Facebook from May 2019
Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2946619's own words
My account has been hacked. The trusted contacts were removed and email changed. The email in use has also been hacked. So I no longer have access to the recovery address. They have also removed my mobile number linked to the account. I supposedly secured my account and changed the password but the hacker enabled * factor authentication and changed it again.*They have now changed the name of the account.
GetHuman2946619 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2946619 fixed the problem
I emailed Facebook when I received their messages. I also submitted me ID and photo with handwritten code a number of times. It took a while but I got back in control.
Please help with my Facebook issue
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